It happened again.

I called customer service for a technical issue at my office. I explained that, as a psychologist, I needed it fixed immediately to do my job.

Once the problem was solved, the conversation shifted. The person on the other end started sharing how much therapy had changed his life, how essential it is to have someone to talk to.

And because of that, if you give me a tiny spark of a human story, I’ll turn it into a bonfire. We talked about anxiety that sparked even deeper, because I’m an anxious-avoidant, and I’m also secretly obsessed with the weight of people’s stories. I can’t help it. And subconsciously, I don’t think I want to.

Today, for the first time, I felt this magnetic pull to share a moment like this here. I realized that maybe someone out there needs a story that feels like sitting down for a coffee or a tea together.

If you’ve ever been “on hold” for 40 minutes, it’s probably because of people like me turning a resolved ticket into a deep conversation. My apologies. I worked in debt collection during my accounting days, I know the struggle.

P.S. The image? It’s what my colleague sent me to lure me out for coffee right after the call.